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What
is the Phone Number & When Can I Call? |
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To access your ExchangeCredit
Account you can contact info@reexchange.com 24 hours a day 7 days a week.
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| What
Information Will I Need Prior to Calling? |
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You will need both your
account number and the buyers account number. If you are calling
for the balance of your ExchangeCredit account you will also need your pin
number.
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| Directions
for Phone System |
- At the prompt enter
your Account number followed by # key
- The #
key will accept your account number.
- The *key
will allow you to reenter your account number.
- Next you will be
asked if you would like to do a standard -transaction, know the balance
of your account or an escrow transaction
- For a standard
-transaction enter 1
- Enter
the buyers account number followed by the #
key
- You will
be asked if the buyers account number you entered is correct
if it
is
- enter
the # key to
Accept
- or
* and enter the number again
- For your acount
balance amount enter 2
- Enter your
pin number
- You will
be asked if the pin number you entered is correct
if it
is
- enter the
# key to Accept
- or
* and enter the number again
- For an escrow
transaction enter 3
- Enter the
buyers account number followed by the #
key
- You will
be asked if the account number you entered is correct
if it
is
- enter the
# key to Accept
- or
* and enter the number again
If you are
having problems please contact the ReExchange
office at info@reexchange.com.
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